Welcome to FVStats's privacy policy. Capitalised terms used in this privacy policy are defined in section 13 of this privacy policy below.

1. Important information and who we are

1.1. Who we are

We are FVStats. When we mention "FVStats", "we", "us" or "our", we are referring to FVStats responsible for processing your data.

FVStats respects your privacy and is committed to protecting your information. This privacy policy will inform you as to how we look after your information when you (a) sign-up and create a profile on our website or information about our products and services; (b) sign-up for any FVStats event or competition; or (c) visit and/or use our platforms (including but not limited to our desktop websites (including https://www.fvstats.com), desktop applications, mobile websites and native mobile applications (collectively, our "Platforms")). These are collectively referred to as our "Services" in this privacy policy.

This privacy policy applies to your use of our Platforms and Services (regardless of where you visit from or otherwise access our Services) and tells you about your privacy rights and how Data Protection Laws protect you.

FVStats is the Data Controller of your Personal Data.

1.2. Purpose of this privacy policy

This privacy policy aims to give you information on how FVStats collects, uses, discloses, transfers, stores and processes your information when you use our Services, including any data you may provide through your use of our Services.

It is important that you read this privacy policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing information about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other policies and is not intended to override them.

If you have any questions about this privacy policy, please contact us using the details set out in section 11.

1.3. Contact details

To contact us, please visit https://www.fvstats.com or email us at: support@fvstats.com.

If you have any questions about this privacy policy and want to know more about how we handle your Personal Data when you use our Platforms, please contact us by mail at support@fvstats.com.

1.4. Third-party links

Our Platforms may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Platforms, we encourage you to read the privacy policy of every website you visit or third-party mobile application you may use.

2. Information we collect about you

When you use our Services, we may collect Personal Data about you.

We have set out below what data we collect and how we collect it.

You are under no obligation to provide Personal Data to us. However, certain Personal Data is essential for the provision of and the quality of the products and services we offer, and you might not be able to obtain certain services if you do not provide the information required for those services.

2.1. Information we do not collect

We do not collect Sensitive Categories of Personal Data when you use our Services.

We also do not collect any information about criminal convictions or offences.

2.2. So what information do we collect?

We collect, store and transfer broadly three types of information:

• Technical Data, including internet protocol (IP) address, browser type and version, browsing actions and patterns, time zone setting and location, browser plug-in types and versions, information about operating system, platform and other technologies on the devices you use to access our Services.
• Usage Data, including information about how you use our Platforms, products and services (e.g. behavioral metrics, heatmaps, and session replay).
• Device Data: we collect information from the device you use to access our Platforms. This includes IP address, language setting, device model, device operating system version, application version.
• Aggregated Data, such as statistical or demographic data for any purpose which data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.
• Profile Data, such as your interests and preferences based on our profiling activity, and your responses to surveys and request for feedback. This information may include Personal Data we hold about you.
• Marketing Data: We collect information in relation to your response to the marketing activities carried out by us such as information about when you open our email communications. We also collect information about your marketing interests and preferences where these are made available to us.

If you use our native mobile applications, we will ask if you want to receive push notifications from us. Push notifications may include alerts, sounds, icon badges and other information in relation to the use of the mobile application itself. You can choose to allow or reject push notifications being sent to your device. If you do not allow us to send you push notifications, you will be able to use the mobile application, but you may not get the full benefit of its features. You can control your preferences to receive push notifications via your device settings.

3. How is your information collected?

We use different methods to collect information from and about you and / or your device including through:

• Automated technologies or interactions. As you interact with our Services, we may automatically collect Technical Data about your device, browsing actions and patterns. We collect this information by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies or those of our advertising partners. Please see our cookie policy for further details.
• Third parties or publicly available sources. Third parties who provide advertising and related services may give us your Personal Data (including Technical Data). These third parties include analytics providers based within and outside the EU (such as Google) and ad networks.
• Information collected from you. You may give us your Identity Data, Contact Data and/or Profile Data by contacting us via our Platforms.

4. How do we use your information

We will only use your information as and when the law allows us to. Most commonly, we will use your Personal Data in the following circumstances:

• where we need to perform the contract we are about to enter into or have entered into with you,
• where we need to manage our relationship with you as a user of our Services which includes notifying you about changes to our Platforms and the products and services we offer, terms and conditions or privacy policy,
• where it is necessary for our Legitimate Interests (or those of a third party) and your interests, and fundamental rights do not override those interests,
• where we need to comply with a legal or regulatory obligation,
• where you have sent your information to us for the purpose of participating in a promotion or competition or where you have otherwise provided your consent to process your Personal Data,
• where we need to provide various supporting customer services to you (such as where you contact us with a question in connection with our Platforms and/or request certain information from us).

5. Disclosures of your information

Your information will only be disclosed to companies within the FVStats group of companies and third parties outside those groups in accordance with the terms of this privacy policy.

FVStats may transfer your information to another company if it restructures its business. FVStats may transfer your information to a third party if the operator of the App changes, or if there is a sale of all or any part of our business or its assets. In the event of any of these transfers occurring, the party who acquires the data will assume the rights and obligations described in this privacy policy.

FVStats may engage the services of third party service providers and suppliers for certain activities including, but not limited to, processing your information and providing technical support to our Services.

6. International transfers

Third parties with whom we share your Personal Data may be based outside the combined area of the United Kingdom ("UK") and the European Union ("EU") and, as such, the processing of your Personal Data may involve a transfer of your Personal Data outside the combined area of the United Kingdom and the EU.

If your Personal Data is transferred outside the combined area of the United Kingdom and the EU, we take steps to make sure it has the same level of protection as it would have in the EU.

7. Data security

We have put in place appropriate security measures to prevent your information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data retention

8.1. How long will you use my information for?

We will only retain your information for as long as necessary to fulfil the purposes we collected it for (e.g. such as providing you access to our Services), including for the purpose of satisfying any legal, accounting, or reporting requirements.

Where it is no longer necessary to process your Personal Data, we will delete it or anonymise it by removing all details that identify you in accordance with Data Protection Laws. For example, if you withdraw your consent to process your Personal Data, we will delete your Personal Data unless this is required to be retained to enable us to comply with Data Protection Laws.

The length of time for which we retain your Personal Data will depend on what we are using it for as set out in this privacy policy. For example, whilst you are using our products and services, we may need to use it to answer your queries about our products and services.

Please note, however, that we may be subject to legal and regulatory requirements to keep Personal Data for a longer period, in particular pursuant to any applicable statutory limitation period.

9. Your rights

Under certain circumstances, you have rights under Data Protection Laws in relation to your Personal Data, including the right to:

• request access to your Personal Data;
• request correction of your Personal Data;
• request erasure of your Personal Data;
• object to processing of your Personal Data;
• request restriction of processing your Personal Data;
• request transfer of your Personal Data;
• withdraw consent;
• object (where our lawful basis for processing your Personal Data is based on our Legitimate Interests); and
• complain to the regulator (if you are unhappy with our response to your query).

9.1. Right to erasure (Right to be forgotten)

You have the right to obtain the erasure of Personal Data we have concerning you when your personal data is no longer required where:

• you withdraw your consent to us processing your Personal Data;
• your Personal Data no longer needs to be processed; or
• your Personal Data has been unlawfully processed.

To request deletion of your account and all associated data, please contact us at support@fvstats.com with the subject line "Account Deletion Request". We will process your request within 30 days and confirm the deletion of your data.

You may also delete your account directly through our platform by visiting your account settings page and selecting the "Delete Account" option. This will permanently delete all your personal data, including:

• Your profile information
• Your preferences and settings
• Your usage history
• Any other personal data associated with your account

Please note: Once your account is deleted, this action cannot be undone. All your data will be permanently removed from our systems.

10. Questions

If you have any questions about this privacy policy or wish to otherwise exercise your rights (such as to withdraw your consent from receiving marketing communications or to request deletion of your data), please contact us by mail at: support@fvstats.com.

11. Changes to this privacy policy

We may, from time to time, change or update this privacy policy. All changes to this privacy policy will be published on this page of our App. Each change will become effective upon publication. We recommend that you revisit and read this privacy policy regularly to ensure that you are up-to-date with the current terms.

12. Glossary